Effective Date: October 17, 2025
Company Name: Fells Point Locksmith
Website: https://www.fellspointlocksmith.com
Email: support@fellspointlocksmith.com
Address: 1628 Thames St, Baltimore, MD 21231
This Privacy Policy describes how we collect, use, and protect your personal information when you use our website or request locksmith services.
1. Information We Collect
A. Information You Provide
- Name, phone number, email, and service location details.
- Payment information at checkout (if applicable).
- Messages or notes provided during quote or appointment requests.
B. Automatically Collected Information
- IP address, browser type, device data, and pages viewed.
- Cookies and analytics data for performance tracking.
2. How We Use Your Information
We use your information to:
- Schedule and provide locksmith services.
- Process payments and confirmations.
- Respond to inquiries or support requests.
- Improve our website, customer experience, and service quality.
- Comply with applicable laws or regulations.
We never sell or rent your personal information to third parties.
3. Sharing of Information
We may share limited information with:
- Third-party service providers (such as payment processors or scheduling tools).
- Legal authorities if required by law or court order.
- Business successors in the event of a merger, acquisition, or transfer of ownership.
All third parties are required to maintain confidentiality and data security.
4. Cookies & Analytics
Our website uses cookies to enhance performance and analyze visitor activity. You can adjust browser settings to disable cookies, but some features may not function properly as a result.
5. Data Security
We implement reasonable security measures to protect personal data from loss, misuse, or unauthorized access. However, no online system is completely secure.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for certain processing activities.
To make a request, email us at support@fellspointlocksmith.com.
8. Third-Party Links
Our site may include links to third-party websites. We are not responsible for their content, security, or privacy practices.
9. Updates to This Policy
We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact
If you have questions about our privacy practices or wish to exercise your rights, contact us at:
📍 1628 Thames St, Baltimore, MD 21231
📧 support@fellspointlocksmith.com